Online Banking
Banking options for your busy lifestyle
Access your account anytime, anywhere with RBFCU’s online and mobile banking services. To access your account, go to our homepage, and enter your username and password to sign in.
Signing in for the first time? Follow the directions in Online Banking to get your sign-in credentials.
Stay up-to-date on account information
Monitor your account and transactions with customized email and text Alerts.
- Receive Alerts by text or email
- Schedule Alerts for loan payments, deposits, balance thresholds and more
- Add or adjust Alerts as often as you like to monitor your account thoroughly
Visit the Alerts page in your Online Banking account and follow the prompts to enable or update your Alerts.
Pay your bills on the go
Instead of signing in to multiple sites or paying for stamps to send by mail, you can make the process easier with RBFCU Bill Pay®.
- Free online and mobile Bill Pay
- Same-day payment options for selected billers
Sign in to your Online Banking account, then select “Move Money” from the menu. Select “Pay a Bill” to enroll or use Bill Pay.
Make deposits from your device
Deposit checks anywhere, anytime with RBFCU Mobile Deposit® and save a trip to a branch.
- Take photos and submit your check with the RBFCU Mobile app
- Use a scanner or digital camera to deposit checks with your computer in Online Banking
Visit the Mobile Deposit page in your Online Banking account and follow the prompts to deposit a check.
Receive your statements and documents online
Access your statements, tax information, and applicable documents and notices any time in your Online Banking account. You’ll save paper and help the environment!
- Review current and past monthly or quarterly statements and other important documents all in one place
- Decrease clutter
- Extra protection of personal information by avoiding potential theft
Visit the Paperless Preference page in your Online Banking account and follow the prompts to enroll in electronic statements and documents or text PAPERLESS to 968772 to enroll.
Mobile banking made easy with the RBFCU Mobile app
With the RBFCU Mobile app, your personal finances are easier to manage than ever before. Whether you need to check your balance, find an ATM or deposit a check, the RBFCU Mobile app helps you to do it all from wherever you are.
Sign-in Alerts make it easy to prevent unauthorized access to your Online Banking account
This security feature will notify you via text message and push notification as soon as someone attempts to use an unrecognized device to sign in to your account at rbfcu.org or through the RBFCU Mobile app, so you can take immediate action to prevent unauthorized access.
Here’s how it works:
RBFCU contacts you
When an unrecognized device attempts to sign in to your Online Banking account, we’ll contact you to verify you’re trying to sign in. You’ll get a push notification on your devices already using the RBFCU Mobile app, and a text message at the mobile phone number we have on file.
ALLOW if it's you
If you’re trying to access your Online Banking account with a new device, simply respond ALLOW and we’ll trust your new device for this session and future sign-ins. You should only allow devices to access your Online Banking account if you personally own and use them.
DENY if it's not
If you’re not trying to access your Online Banking account, respond DENY and we’ll block that sign-in attempt. We also strongly recommend you change your password if you deny a sign-in attempt. Click here to sign in to your Online Banking account and change your password.
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How do I manage text or email Alerts on my account?
You can turn Alerts on and off on the Set Alerts page in your Online Banking account.
To manage Alerts in the RBFCU Mobile app:
- Sign in to the RBFCU Mobile app.
- Select the profile icon in the upper-right corner.
- Select “Set Alerts.”
- Select the type of Alert you’d like to manage from “Account & Loan Alerts,” “Card Alerts” or “Other Alerts.”
- Choose an account and follow the prompts to set your Alert preferences.
Please note: These settings are for managing optional Alerts only, such as those notifying you of transactions made on your RBFCU accounts by type or amount. Other Alerts, such as those notifying you of a sign-in attempt by an unrecognized device or the opening of a new account in your name, are mandatory security Alerts that cannot be disabled.
Enrolling in Alerts is free, but you may be charged for text messages by your mobile wireless provider. Alerts are a supplemental service and are not a replacement for responsible account review and management. You are responsible for any fees or charges incurred on your account whether you receive your Alerts or not.
RBFCU Bill Pay® is a free service for members. An active RBFCU checking, debit or credit card is required to use the service. Restrictions may apply. For complete details, please read the RBFCU Bill Pay Terms of Service.
Additional qualifications apply to use RBFCU Mobile Deposit®. All deposits, including Mobile Deposits, are subject to the RBFCU Funds Availability Policy. Certain restrictions, including daily and monthly deposit limitations, may apply.
An Online Banking account is required to sign up for electronic statements and documents.
IRA statements, error resolution notices, tax statements or any additional financial documentation required by law will still be mailed until further notice.
Federal regulation requires certain financial documents to be provided to members by mail, regardless of Paperless Preference opt-in status.
RBFCU does not charge a fee for the RBFCU Mobile® app, but you may be charged for data by your mobile wireless provider.
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