Banking Frequently Asked Questions
Your questions, answered
We’ve collected some of the most frequently asked questions about our banking products and services, and grouped them by topic to make it easier for you to access the information you need to make informed financial decisions.
Find FAQs by topic:
Really Free Checking | Freedom Debit Card |
Lost Debit Card | Overdraft Protection & Courtesy Pay | Round Up Program | Direct Deposit & ClickSWITCH | MemberSafe® | Savings |
Certificates | RBFCU Choice Money Market | RBFCU Classic Money Market | Individual Retirement Accounts (IRAs) | Online Banking & Mobile Banking | Sign-In, Email & Text Alerts | RBFCU Bill Pay® | Online Deposit & RBFCU Mobile Deposit® | Move Money |
Plaid | Multifactor Authentication (MFA) | STAR Program Help for Parents | STAR Program Help for Children | Paperless Preference (Electronic Statements & Documents) | RBFCU Mobile App | Apple Pay |
Samsung Pay |
ATMs |
Safe Deposit Boxes | ID Requirement Policy | Back to all FAQs
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.
-
What if I do not have an email address when I apply for an account or a loan?
While an email address allows for an electronic transmission of product disclosures, RBFCU would instead mail any required documents to your mailing address on file.