Important Changes to Your CashBack Rewards Mastercard® Credit Card

As of Jan. 1, 2023, current Platinum CashBack Rewards Mastercard credit cardholders have been upgraded to the NEW RBFCU World Cash Back Mastercard Credit Card.

Your new card has arrived!

You should have received your new RBFCU World Cash Back Mastercard this month. It includes a new account number, 3-digit security code and expiration date, which will further safeguard your card’s security and will assist us in protecting you from fraud. You can now activate your new credit card! After activating your new credit card, please destroy your old credit card.

How to activate your new credit card

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Activate online

Sign in to your Online Banking account to activate your new RBFCU Mastercard credit card.

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Activate in our app

  1. Open the RBFCU Mobile app
  2. Tap “Manage Cards” in the bottom menu
  3. Select your new credit card     
  4. Select “Activate”
  5. Follow the prompts to complete activation

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Activate by phone

Call 1-888-999-4355 and follow the prompts to activate your new RBFCU Mastercard credit card.

Activate by calling from the phone number listed on your credit card account. You will also need to know the last four digits of your Social Security number or Taxpayer Identification number.

Update your card information

If you have your current RBFCU Mastercard credit card set up for recurring payments or listed as a card on file with your favorite online stores, update your credit card information with your new RBFCU Mastercard credit card as soon as possible to avoid late payments or disruption in service.

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Don’t forget to update the RBFCU Mobile app too!

If you use the RBFCU Mobile app, you’ll need to update to the latest version to access transactions and details for your new Mastercard credit card. Please visit rbfcu.org/update from your device to download the latest version.

Don’t have the RBFCU Mobile app? Visit rbfcu.org/download to get it today!

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Your new World Cash Back Mastercard includes enhanced benefits and features. For a quick glance on differences between the CashBack Rewards and World Cash Back credit cards, review the following chart.

Your new card benefits at a glance

RBFCU Cashback Rewards Mastercard credit card

RBFCU CashBack Rewards Mastercard

RBFCU World Cash Back Mastercard credit card

RBFCU World Cash Back Mastercard

No Annual Fee
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Worldwide acceptance at over 40 million locations
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$0 liability protection for unauthorized purchases
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Mastercard Global Emergency
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Mastercard Airport Concierge™*
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Contactless payment technology
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Mastercard Travel & Lifestyle Services*
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Mastercard Golf special offers*
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DoorDash special offers*
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McAfee special offers*
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Lyft special offers*
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ShopRunner special offers*
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Priceless Cities Offers & Experiences*
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RBFCU Cashback Rewards Mastercard credit card

RBFCU CashBack Rewards Mastercard

RBFCU World Cash Back Mastercard credit card

RBFCU World Cash Back Mastercard

No Annual Fee
+ -
Check icon
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Worldwide acceptance at over 40 million locations
+ -
Check icon
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$0 liability protection for unauthorized purchases
+ -
Check icon
Check icon
Mastercard Global Emergency
+ -
Check icon
Check icon
Mastercard Airport Concierge™*
+ -
Check icon
Check icon
Contactless payment technology
+ -
Cross icon
Check icon
Mastercard Travel & Lifestyle Services*
+ -
Cross icon
Check icon
Mastercard Golf special offers*
+ -
Cross icon
Check icon
DoorDash special offers*
+ -
Cross icon
Check icon
McAfee special offers*
+ -
Cross icon
Check icon
Lyft special offers*
+ -
Cross icon
Check icon
ShopRunner special offers*
+ -
Cross icon
Check icon
Priceless Cities Offers & Experiences*
+ -
Cross icon
Check icon

Visit our Credit Cards page to learn more about your new card. Click here to review the RBFCU World Cash Back Mastercard Guide to Benefits.

*Benefits available upon card activation.

RBFCU CashBack Rewards Mastercard Cardholder FAQs

  • What will happen with my accrued cash back rewards?
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    Any earned cash back rewards accrued with a CashBack Rewards Mastercard will be transferred to the new World Cash Back Mastercard account. No action is required from the cardholder.

  • Will I earn any rewards going forward?
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    Yes, your card will automatically convert to a Mastercard World Cash Back credit card, which earns unlimited 2% cash back rewards on every purchase.

  • Where can I review my cash back reward earnings?
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    Your cash back reward earnings will display on each account statement. You can also view your cash back rewards by signing in to your Online Banking account or the RBFCU Mobile app.

    During the conversion time period (between January and February), cash back rewards will be temporarily unavailable. You will still accrue cash back rewards, but you will not be able to view or use your earnings until the conversion process is complete.

  • How do I find out how much cash back rewards I've earned during the transition?
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    Contact us at 210-945-3300 to speak with an RBFCU Representative.

  • How do I redeem my rewards?
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    You can redeem your rewards by signing in to your Online Banking account or the RBFCU Mobile app.

  • When can I begin to take advantage of the new benefits?
    + -

    Once your new World Cash Back Mastercard is activated beginning Feb. 27, 2023.


Have additional questions?

Program availability, rates and terms subject to change.

With high-value products and services, Randolph-Brooks Federal Credit Union (RBFCU) is a trusted financial partner for more than 1 million members in Texas and around the world. RBFCU offers all the banking services you expect from a leading credit union, and we've made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.

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